Effective Date: June 17, 2026
These Terms and Conditions govern the use of the website located at https://rossaudiology.com and the SMS messaging services provided by Ross Audiology.
SMS Messaging Program
By opting into our SMS messaging service, you agree to receive text messages from Ross Audiology regarding:
- Appointment Reminders
- Customer Care and Support
- Feedback Requests
- Office Notifications
Types of Messages
Appointment Reminders
Messages regarding upcoming or scheduled appointments.
Customer Care and Support
Two-way conversations regarding questions, support requests, and patient assistance.
Feedback Requests
Requests for reviews, surveys, or feedback regarding your experience.
Office Notifications
Important office updates, including changes to office hours, closures, scheduling changes, and other administrative notices.
Message Frequency
Messages will be sent periodically based on your appointments and interactions with our office.
Message frequency may vary.
Message and Data Rates
Message and data rates may apply. Please contact your mobile carrier for information regarding messaging fees and charges.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy at:
https://rossaudiology.com/privacy-policy
to understand how we collect, use, and protect your information.
HELP Instructions
For assistance, reply HELP to any text message from Ross Audiology or contact us at:
Phone: 570-344-9970
STOP Instructions
To opt out of SMS communications, reply STOP to any text message from Ross Audiology.
You will receive a final confirmation message, and no further messages will be sent unless you opt in again.
Consent
By opting into SMS communications from Ross Audiology, you acknowledge and agree to these Terms and Conditions.
Website Use
By accessing and using this website, you agree to use it only for lawful purposes. You agree not to misuse, interfere with, or attempt to gain unauthorized access to any portion of the website.
Intellectual Property
All content, logos, text, graphics, images, and materials on this website are the property of Ross Audiology and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
Ross Audiology shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or SMS messaging services.
Contact Information
Ross Audiology
444 North Main Avenue
Scranton, PA 18504
Phone: 570-344-9970
Website: https://rossaudiology.com
Last Updated: June 17, 2026