Effective Date: June 17, 2026
Ross Audiology (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://rossaudiology.com, and through our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Mailing address
- Appointment information
- Any information submitted through contact forms or appointment request forms
How We Use Your Information
We use the information you provide to:
- Respond to inquiries
- Schedule and manage appointments
- Provide customer care and support
- Send appointment reminders
- Request feedback regarding your experience
- Provide office notifications and updates
We are the sole owners of the information collected on this website.
We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.
We do not use SMS messaging for marketing purposes.
SMS Communications
If you voluntarily opt in to receive SMS communications from Ross Audiology, you may receive messages regarding:
- Appointment Reminders
- Customer Care and Support
- Feedback Requests
- Office Notifications
Message frequency may vary based on your interactions with our office.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.
Your Access to and Control Over Information
You may contact us at any time to:
- Review information we have about you
- Correct inaccurate information
- Request deletion of your information
- Express concerns regarding our use of your information
Security
We take appropriate measures to protect your personal information both online and offline. Access to personal information is limited to employees who require it to perform specific job functions. Our systems and data storage methods are maintained in secure environments.
Cookies
Our website may use cookies to improve user experience and analyze website traffic. Cookies help us recognize returning visitors and better understand how our website is used.
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.
Contact Information
Ross Audiology
444 North Main Avenue
Scranton, PA 18504
Phone: 570-344-9970
Website: https://rossaudiology.com
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Last Updated: June 17, 2026